Knowledge Base

Articles

Articles for Plans & billing.

What plans do you offer?
Is VAT charged?
How do I pay?
Can I change plan later?
What happens if I exceed storage or bandwidth?
Do you offer refunds?
Where are my invoices?
Can I pay annually?
Comparing Starter, Business and Pro
Monthly vs annual billing
How Stripe payments work
Understanding your invoice
What if my payment fails?
Upgrading your plan
Downgrading your plan
Bandwidth overages
Disk space — what counts?
Refunds and cooling-off
Changing the billing currency or company name
Can I get a custom or reseller plan?
Proration examples
Adding an extra site on Business
What ‘unlimited’ means on Pro

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